Privacy Policy

Privacy Policy

Vebim NV attaches great importance to the protection of your personal data and acts in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Belgian legislation.

1. Data Controller

The data controller responsible for the processing of personal data is:

Vebim NV
Bozestraat 41
8501 Heule
Belgium
Company number / VAT: BE 0460.123.656 (RPM Ghent, Kortrijk division)
Email: info@vebim.com

2. Scope

This privacy policy applies to all personal data processed by Vebim NV via its website www.vebim.com and related online services. It does not apply to data collected offline or through other channels, unless expressly stated otherwise.

3. What personal data do we process?

Depending on your interaction with our website, we may process the following personal data:

  • Identification data (first name, last name, company name)
  • Contact details (email address, telephone number, address)
  • Account and customer data (via PrestaShop)
  • Order and invoicing data
  • Newsletter data (email address, preferences)
  • Technical data (IP address – anonymised, browser, device)
  • Website usage data

4. Purposes and legal bases for processing

We process your personal data exclusively for specific and legitimate purposes:

  • Performance of contracts (orders, quotations, customer management via PrestaShop)
    Legal basis: performance of a contract
  • Website analysis via Google Analytics (in consent mode, with IP anonymisation)
    Legal basis: consent
  • Marketing and remarketing via Meta Pixel (Facebook / Instagram)
    Legal basis: consent
  • Sending newsletters and commercial communications (via the PrestaShop newsletter module)
    Legal basis: consent
  • Website security and protection against abuse via Google reCAPTCHA
    Legal basis: legitimate interest
  • Compliance with legal obligations (accounting, tax obligations)
    Legal basis: legal obligation

5. Cookies and similar technologies

Our website uses cookies. You can set your preferences via our cookie banner, which distinguishes between:

  • Necessary cookies (always active)
  • Statistical cookies (Google Analytics)
  • Marketing cookies (Meta Pixel)

Statistical and marketing cookies are only placed after your consent. You can change or withdraw your cookie preferences at any time via the cookie policy.

6. Retention periods

We do not retain personal data longer than necessary for the purposes for which it was collected:

  • Contact and quotation data: maximum 24 months
  • Customer and invoicing data: in accordance with legal retention periods
  • Newsletter data: until unsubscribe
  • Google Analytics data: maximum 365 days
  • Marketing cookies: maximum 365 days

7. Sharing personal data with third parties

Your personal data is only shared with third parties when necessary for the purposes mentioned above, including:

  • Hosting and IT service providers
  • Google (Analytics and reCAPTCHA)
  • Meta Platforms Ireland (Facebook / Instagram Pixel)
  • Accounting and administrative service providers

8. Transfers outside the European Economic Area

Some of our processors (such as Google and Meta) may process personal data outside the European Economic Area, particularly in the United States. In such cases, the transfer takes place on the basis of Standard Contractual Clauses approved by the European Commission and appropriate additional safeguards.

9. Your rights as a data subject

You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Right to withdraw your consent at any time

You may exercise these rights by contacting us at info@vebim.com.

10. Right to lodge a complaint

You have the right to lodge a complaint with the competent supervisory authority:

Data Protection Authority (DPA)
www.gegevensbeschermingsautoriteit.be

11. Security of personal data

Vebim NV takes appropriate technical and organisational measures to protect your personal data against loss, unauthorised access or unlawful processing.

12. Changes to this privacy policy

Vebim NV reserves the right to amend this privacy policy. The most recent version is always available on this page.

Last updated: 11/02/2026

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